LIMITATIONS: ALL WARRANTIES IMPLIED BY STATE OR PROVINCIAL LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some jurisdictions do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFIT OR MEDICAL EXPENSES CAUSED BY ANY DEFECT, FAILURE, MISUSE, OR MALFUNCTION OF THE PRODUCT. Some jurisdictions do not allow the exclusion of limitation by incidental or consequential damages, so the above limitation or exclusion may not apply to you.
The company will not be responsible for damages or losses, direct or indirect, caused by misuse, abuse, accident, negligence, conditions of transport or storage or failure to follow instruction. The company will not be responsible for any statements that are made or published, written or oral that are inconsistent with the facts as published in the literature or specifications furnished by the company. This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
The THERMOTEX™ Therapy System comes with a 30 day money back guarantee on personal products only, and is covered by a 12 month parts and labour warranty. An extended warranty for 2+ Years or 4+ Years warranty is available for purchase on personal products, excluding the Professional unit. Please note the purchase of one extended warranty applies to one personal product only.
To qualify for this guarantee the following obligations must be fulfilled:
- The new THERMOTEX™ Therapy System is not like a regular heating pad. Read the instructions carefully and commit to using this product as a routine therapy.
- The THERMOTEX™ pad must be used for at least 30-45 minutes, twice daily. It can be used more often if required.
- If after 30 days of faithful use as instructed, the THERMOTEX™ Therapy System has not helped the condition, return it to the dealer the product was purchased from.
- The warranty registration card must be filled out at: www.thermotex.com/thermotex-warranty-registration
Contact THERMOTEX™ if any unexpected product occurrences are experienced or if there are any questions. 1-800-975-0253